Privacy Policy

At CodeCraft Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our educational services, website, and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information You Provide

• Account Information: Name, email address, phone number, password
• Profile Information: Profile photo, bio, learning goals, experience level
• Payment Information: Billing address, payment method details (processed securely by our payment processors)
• Communication Data: Messages, feedback, support requests, survey responses
• Educational Records: Course progress, assignments, grades, certificates earned

Information We Collect Automatically

• Usage Data: Pages visited, features used, time spent on platform, learning patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General location based on IP address (not precise geolocation)
• Performance Data: App crashes, load times, error reports

We use your information to:

• Provide Educational Services: Deliver courses, track progress, issue certificates
• Personalize Learning: Customize content recommendations and learning paths
• Process Payments: Handle transactions and billing for our services
• Communicate: Send course updates, newsletters, and important service information
• Improve Services: Analyze usage patterns to enhance user experience
• Provide Support: Respond to questions, troubleshoot issues, offer assistance
• Security: Prevent fraud, abuse, and ensure platform safety
• Legal Compliance: Meet legal obligations and enforce our terms

We do not sell your personal information. We may share your information in these limited circumstances:

• Service Providers: Third-party companies that help us operate our platform (hosting, payment processing, email delivery)
• Educational Partners: Authorized instructors and career coaches who need access to provide you services
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly agree to share information

All third-party service providers are contractually required to protect your data and use it only for the specified purposes.

We implement comprehensive security measures to protect your information:

• Encryption: All data transmission uses SSL/TLS encryption
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Ongoing security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard data centers and cloud security
• Incident Response: Procedures in place for potential security breaches

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to show relevant advertisements (optional)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data
• Restriction: Limit how we process your information

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data may be deleted after 3 years of inactivity
• Course Records: Educational records kept for 7 years for accreditation purposes
• Financial Records: Payment information retained as required by tax laws
• Legal Compliance: Some data retained longer if required by law

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided personal information, please contact us immediately at privacy@codecraftacademy.com.

CodeCraft Academy operates globally, and your information may be transferred to and processed in countries other than your residence.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by regulatory authorities
• Adequacy decisions for certain countries
• Other lawful transfer mechanisms as required

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

When we make significant changes, we will:

• Notify you via email or platform notification
• Update the "Last Updated" date at the top of this policy
• Provide a summary of key changes

Continued use of our services after changes indicates your acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

We are committed to resolving privacy concerns promptly and will respond to your inquiry within 30 days.